The Kenyan cyber-cafe market is overcrowded. Too many cyber-cafes are chasing customers by offering unsustainable access rates. Last month five cafes closed, one of which operated a major facility. Cafe operators who want to survive are now having to look to providing something other than low price internet access. Russell Southwood spoke to Irene Mkwenda of Nairobi Business Cyber.com about the problems operators face in a tight market.