Ken Harley

Against the background of demands for accountability with respect to the work of NGOs, this 30-page publication addresses the vexed question how best to measure performance in a variety of contexts.

Discussion is ordered within a clear and logical structure. In introducing the climate of need and demand for evaluation, a useful distinction is drawn between the purposes of evaluation in terms of (a) accountability, and (b) facilitating learning so as to improve practice. The more